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If you
encounter problem to send fax with attachment using your registered e-mail
account, check the followings step by step:
1) Did
you use the registered Email address to send fax?
You must use the Email address which registered with Fax007 to send fax; for
those Email address not registered with Fax007 will not able to send fax.
2) Send
out a testing Email to yourself under your
registered e-mail account to check whether your email system is operating
normally, if it is function then go to step 3.
3) Send
out a testing fax without attachment
see whether it works. If it is
normal, go to step 4.
4) Check
the attachment whether it is Windows office document
or is it a file format supported by Fax007.
5) Are
you forward an inbound fax or email message which originally come with an
attachment? In most of the
email system, inbound fax or email message with attachment still can forward to
a new message and send as fax but some other email system cannot perform
re-forward attachment especially if it is with TIF format. So the most secured
way is to save the inbound attachment as a new file name into your computer then
attach the new file instead of click the forward button.